Top 10 Tips for Choosing a Carpet Cleaning Company

Top 10 Tips for Choosing a Carpet Cleaning Company

What was the last time you had a service person visit your home? Did they arrive on time? Careful? Are there surprises in the final invoice or was pricing clear? What did you think about the final results? Did you treat your home with respect? Did you leave your home with more mess than you found when you began? Carpet cleaning is just like any other in-home service. It can be a positive experience or a nightmare. Carpet problems can be made worse by some cleaners. Customers end up paying twice for these services. Customers end up paying twice for their original service, and then they have to pay more for a carpet cleaner who is trustworthy to repair the damage. What if you could save all the trouble and make the right choice the first time?

To save time, money, and headaches, you only need to do some “homework”. This guide will help make your decision easier when selecting a carpet cleaner. These 10 tips will help you choose the right carpet cleaner for your job.

Tip 1 – Make a list of local carpet cleaners.

To save time and effort, it takes very little work on your part. Ask your friends about their cleaning experience. Ask local carpet retailers for recommendations. Next, search for carpet cleaning in surrey online. Be wary of the first results you see in a search. These ads are paid by businesses to place their listing at top of search results pages. In short, first doesn’t mean best. Click on the website of each company. Does it look professional and is it easy to navigate? Is it easy to navigate? Does it contain useful information? Is the carpet cleaner a franchise? Or a local company? Are they members of the Better Business Bureau Are there any testimonials you can find online?

Tip 2 – Call each company and ask them “Are they licensed & insured?”

It is acceptable to answer “yes”. However, professional companies are unlikely to make mistakes. If they have insurance and are licensed, cleaning crews can fix any problems that may occur on your property. Ask for proof of insurance as a reliable company will not hide anything.

Tip #3: Make sure to ask if the technicians are certified in carpet-cleaning.

Here’s a secret: A technician working in carpet cleaning has an average lifespan of 6 months. It is not easy to master the profession. To understand all types of carpet and their cleaning requirements, you need to be trained. Reliable companies ensure that their employees are certified. The IICRC, which stands for the Institute of Inspection, Cleaning and Restoration Certification, is the best organization to award carpet cleaning certifications. Companies that invest in their employees’ education tend to retain their staff for many years. These are the people you want in your house.

Tip #4: Find out what cleaning products they use.

There are many methods available in carpet cleaning. Hot water extraction is preferred by big carpet manufacturers such as Mohawk, Shaw, Couristan, and Stainmaster. Dry chemical cleaning is the best alternative to hot water. This can damage carpet fibers. Dry chemical substances can also leave behind sticky residues. Extracting, on the other hand, uses a milder detergent. This method is also more efficient because it flushes both detergent and dirt from deep within the fibers. Correctly done, carpet extraction leaves no residue and does not wet the carpet. Ask the company to explain their process. This information should also be available on their website.

Tip 5 – Ask for a free estimate.

Many carpet cleaners can give you an estimate over the phone. A technician will be sent out by the best carpet cleaning companies to conduct a thorough analysis of your job. Based on the information provided, technicians will give you a cleaning estimate. They will inspect your carpet for any visible damage. The team may discover issues that were not apparent to the estimator when they return to do their service. The team should be able talk you through what they found and how they plan to fix it. If they don’t, the cleaners will stick to their estimate once the work is done. For your security, request that the company send you a written estimate.

Tip 6 – Ask about the price of a carpet cleaning job and what services are included.

Angie’s List advises that you don’t pick the cheapest company. Low-priced, high-volume businesses may have other tricks. Beware of the “3 rooms for $99” type promotions. The promotional pricing that you receive is typically minimal. This is a common tactic used by companies to convince you to book with them. These cleaners will often try to sell you more expensive packages once they are inside your home. A legitimate carpet cleaning company will give you an estimate upfront. This will allow you to know the potential add-on fees before the job begins.

Tip 7 – Ask for a satisfaction guarantee.

You want a company that stands behind their work 100%. Before you request an estimate, be sure to inquire about this. You want to be sure that they stand behind the reputation of their company and the skills of their employees. The best carpet care companies will always be there for their clients and provide quality work.

Tip 8: Find out what other services they offer beyond carpet cleaning.

You’ve spent the time researching the company. Why not take a look at what they can do for your home and family? Some companies even offer upholstery cleaning. Some companies also offer care for tile or stone floors. Some offer all these services to their commercial and residential clients. A good relationship with a full service company will lead to you wanting to hire them for all your home needs.

Tip 9 – Ask about availability. A good company will often book out for a week or so.

Expect to wait for a scheduled appointment. The best carpet cleaning companies will be busy. It is worth waiting for a great service experience.

Tip 10: After the call ask these questions:

Did the representative get this information? Courteous? Patient? Great companies will take the time and answer all your questions. Did you feel that your concerns were being addressed? Was it clear that the company cares about the quality of your service? If you feel that way, you have found a great service company.

In conclusion:

It is possible to have the best carpet cleaning experience no matter where you live. Look for a local company that is licensed and insured. Ask about certification and training. Reputable carpet cleaners will screen their employees and ensure that they are certified and trained. The best carpet cleaning companies will also be open to explaining their pricing and methods upfront. They will also offer free estimates and a guarantee of 100% satisfaction. They will help you schedule appointments as quickly and efficiently as possible. They will ensure that you have the best customer service experience from beginning to end.